TERMS OF USE
WELCOME TO THE OFFICIAL WEBSITE OF SERENITY LONDON (THE “SITE”).
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE. BY USING THE SITE YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND ACCEPT THESE TERMS OF USE, COOKIE POLICY AND OUR PRIVACY POLICY AND ANY SUBSEQUENT VARIATIONS AND YOU AGREE TO COMPLY WITH THEM. IF YOU CHOOSE NOT TO BE BOUND BY THE FOLLOWING TERMS OF USE THEN WE REQUEST THAT YOU LEAVE THIS SITE IMMEDIATELY.
The Site is operated by SERENITY LONDON (“we” or “our”). Our main trading address is 286B, Chase Side Road, N14 6HF.
We may vary these Terms of Use with or without notice at any time. Any variations become effective on posting. By continuing to use the Site after the Terms of Use have been varied, you agree to be bound by the variation.
Use and Copyright. You may use the Site and the information contained within it (including without limitation, Site materials, software, products, and services) ("Materials”) for your own personal and non-commercial reference only. You may make any copies of any information reasonably incidental to your viewing of the Site and may retain a single permanent copy for your personal reference. The Materials may not otherwise be used, copied, reproduced, transmitted, modified, republished, distributed, assigned, loaned, sold or stored in a retrieval system, altered, or transmitted in any form or by any means in whole or in part (except where by law such use cannot be prohibited) without the prior written approval of SERENITY LONDON or the relevant licensee or owner. We reserve the right to revoke the authorisation to view and/or print the Materials available on this Site at any time, and any such use will be discontinued by you immediately upon notice from us. Any rights we grant to you constitute a licence and not a transfer of title.
Any Materials and accompanying documentation that is available through this Site is copyrighted and/or patented and/or registered work by SERENITY LONDON and/or its licensor(s) and/or its supplier(s) or partner(s). Use of Materials, and accompanying documentation is governed by the terms of the agreement or licence that accompanies or is included with such Materials. Any unauthorised use of the Materials will violate intellectual property laws as well as these Terms of Use.
You agree that you will not hack into the Site nor employ any robot, spider or other device or process to use the Site for any unauthorised purposes. You agree that you will not take any action that imposes an unreasonably large burden on the Site.
Third Party Content. This Site may feature content or materials of Third-Party Products owned by third party creators or associated rightsholders of that content ("Third-Party Content”). Third-Party Content is protected by copyright or other proprietary laws and is for display or demonstration purpose only.
Ownership. All material you submit to the Site (excluding any materials you submit through SERENITY LONDON’s shopping cart to apply to participate in an event), including emails, becomes the sole and exclusive property of SERENITY LONDON, and we may reproduce, distribute, display, exhibit and otherwise exploit that material in all markets and media now known or hereafter devised throughout the Universe in perpetuity without any compensation or other consideration to you. You hereby waive all moral rights you may have in and to that material. SERENITY LONDON does not consider any material you make available to the public via the Site to be confidential or proprietary.
Privacy. We will only use your personal information as set out in the SERENITY LONDON which is incorporated into these Terms of Use.
WE RESPECT YOUR PRIVACY
SERENITY LONDON (“us” or “we”) is the data controller in respect of your personal information, for the purposes of various Privacy Laws, including the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UKGDPR).
You can find information about how we handle and manage your personal information in this Privacy Policy. Our aim is to provide this information to you in an open and transparent manner, so that you can make informed decisions about your dealings with us. However, if you have any questions about this Privacy Policy or how we manage your personal information, please email us at privacy@serenitylondon.co.uk.
Submission of Information. Information submitted through this Site may be accessed and used bySERENITY LONDON, its service provider(s) (without limitation, such as payment providers) and others in accordance with the SERENITY LONDON Privacy Policy and the policies of those third parties. Please review the terms of use and privacy policy of any third-party to whom you provide information.
User Conduct. In using this Site, including all Third-Party Content, you agree as follows:
not to disrupt or interfere with any other user’s use or enjoyment of the Site or affiliated or linked sites;
not to upload or otherwise transmit through the Site any viruses or other harmful, disruptive, or destructive files;
not to create a false identity;
not to use or attempt to use another’s account, password, services, or systems to access the Site;
not to attempt to download and/or transmit any content which you are not authorised to transmit and/or infringes on any third party’s rights, including, without limitation, the Third-Party Content;
not to disrupt or interfere with the security of, or otherwise cause harm to, the Site, or any Materials, Third-Party Content, system resources, accounts, passwords, servers, or networks connected to or accessible through the Site or any affiliated or linked sites;
not to post any content that libels, defames, invades privacy, or is indecent, obscene, pornographic, abusive, threatening, illegal, or solicits or engages in gambling.
Managing Content and Communication. We reserve the right to delete or remove your content from the Site or to restrict, suspend or terminate your access to all or part of the Site at any time, including without limitation, if you have violated these Terms of Use or any law or regulation and such removal or restriction is required to comply with the law or regulation or to protect the rights of SERENITY LONDON or its licensors or third party partners.
Violation. If you violate these Terms of Use then, without limiting any other remedies available, we may without notice to you:
cancel your registration, credentials, ticket order(s) or ticket without a refund;
prohibit you from using the Site;
restrict your ability to make future purchases; and
if required by law, or by subpoena or an enforcement body, disclose information about you and your use of the Site for the investigation of any unlawful or harmful activity.
Limitation of Liability. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. To the extent permitted by law, our aggregate liability to you or any third party (and the aggregate liability of our related body corporates, affiliates, shareholders, directors, officers, agents, employees, licensors, licensees, suppliers or partners (“Associates”)), whether for breach of these Terms of Use or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these Terms, the Site, or the content available through the Site, is limited to UK£100. To the extent permitted by law, we and our related body corporates, affiliates, shareholders, directors, officers, agents, employees, licensors, licensees, suppliers or partners (“Associates”) will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings, or business interruption resulting from your access to, reliance on or use of, or inability to use the Site and its content and any statements or actions of any third party on or through the Site, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we or our Associates know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the above, but allows a limitation of a certain maximum extent, then our or our Associates’ liability (as applicable) is limited to that extent.
Different limitations may apply to liability arising as a result of the supply of any products or services to you, which will be set out in our Ticketing Terms and Conditions.
Warranties and Disclaimers. Except as expressly provided otherwise in a written agreement between you and SERENITY LONDON, this Site, and all Materials, products, and services accessible through this Site are provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, performance, or fitness for a particular purpose, or the warranty of non-infringement.
This Site could include technical or other mistakes, inaccuracies, or typographical errors. SERENITY LONDON may make changes to the Site, Materials, products, and/or services, including, without limitation, the prices and descriptions of any products and services listed herein, at any time without notice. The Site, Materials, products, and/or services may be out of date, and SERENITY LONDON makes no commitment to update such Site, Materials, products, and/or services. You understand and acknowledge that (i) SERENITY LONDON does not control, endorse, or accept responsibility for any content, products, or services offered and/or performed by third parties through the Site, including, without limitation, those provided by third party vendors or those accessible through links on the Site; (ii) SERENITY LONDON makes no representations or warranties whatsoever about any such third parties, their Third-Party Content, products, or services; (iii) any dealings you may have with such third parties are at your own risk; and (iv) SERENITY LONDON shall not be liable or responsible for any content, products, or services offered and/or performed by third parties.
The use, installation, and/or authorized downloading of any Materials (including without limitation products, and services) through the Site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer or communications systems or services, loss of data, or other harm that results from such activities. SERENITY LONDON assumes no liability for any computer virus or other similar software code that is installed, transmitted, or downloaded to your computer or communications systems or services from the Site or in connection with any Materials (including without limitation, products, and services) appearing on and/or offered through the Site. No advice or information, whether oral or written, obtained by you from SERENITY LONDON or through or from the Site shall create any warranty not expressly stated in these Terms of Use. You are responsible for configuring your own information technology, computer programmes and equipment to access our Site.
We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
Use and Protection of Account Number and Password. You are responsible for maintaining the confidentiality of any of your Site related account numbers, account names, and/or passwords and we have the right to disable them at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.
International Users. This Site can be accessed from countries around the world and may contain references to Materials, products and services that are not available in your country. These references do not imply that we intend to announce or provide such Materials, products and services in your country. The Site is controlled, operated, and administered by SERENITY LONDON from its offices in London, UK. Access to the Site from territories where the Site or any of the Materials, products, and/or services are illegal is prohibited. If you access the Site from a location outside of the United Kingdom, you are responsible for compliance with all applicable laws.
Indemnity and Liability. You agree to defend, indemnify and hold SERENITY LONDON and its Associates harmless from any claim or demand, including reasonable attorneys’ fees and damages of any kind, made by any third party due to or arising out of content you submit to SERENITY LONDON and/or transmit through the Site (including, without limitation, any content or computer viruses), your use of the Site, the Materials, and/or any products and services, your connection to the Site, your violation of these Terms of Use, the actions of any of your employees or agents in conjunction with the Site, or your violation of any rights of another person or entity or any and all laws and regulations applicable to these Terms of Use, and/or your use of SERENITY LONDON’s products and/or services.
Governing Law and Jurisdiction. This Site (excluding linked third-party sites) is controlled by SERENITY LONDON from its offices in London, UK. By accessing this Site, you and SERENITY LONDON agree that all matters relating to your access to, or use of, this Site shall be governed by the statutes and laws of England and Wales. You and SERENITY LONDON also agree and hereby submit to the non-exclusive jurisdiction of the English courts.
Assignment. We may transfer our rights and obligations under this Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect rights under the contract.
General Provisions. These Terms of Use, our Privacy Policy, any Participation and Credentials Terms and Conditions which may apply from time to time, and the other guidelines, policies, licences, disclaimers posted on the Site, and any other negotiated agreements between you and SERENITY LONDON constitute the entire agreement between SERENITY LONDON and you. If any part of this agreement is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder will remain in full force and effect. Any failure by SERENITY LONDON to enforce or exercise any provision of the Terms of Use or related right shall not constitute a waiver of that right or provision. The section titles used in the Terms of Use are purely for convenience and carry with them no legal or contractual effect.
Last modified: 21 October 2024